Which Utility Serves My Gallatin Address?

Gallatin addresses may have different providers for electricity, water, sewer, natural gas and trash. Start with the City of Gallatin’s official utility service-area map, then check the Gallatin Department of Electricity map for power and the Environmental Services map for city trash pickup. For a definitive address-specific answer, contact the provider shown by the applicable map before starting service.

If you are moving to Gallatin or buying property in the area, do not assume that one company handles every utility. Electricity, water, wastewater, natural gas and trash can follow different service boundaries. The most reliable approach is to check the official map for each service and then confirm the result with the responsible utility before requesting a connection.

Quick answer: Gallatin utilities are assigned by service area

Use these official resources in order:

1. City utility service-area map: The City of Gallatin’s Planning and Codes map includes layers for gas, sewer and water service areas.
2. Electricity: Check the Gallatin Department of Electricity service-area map. The department says the map shows its service area, Gallatin city limits and locations where electric service is unavailable.
3. Trash: Use the City’s Environmental Services map to check whether municipal garbage pickup is available and identify the pickup day, if applicable.
4. Direct confirmation: Contact the office named by the applicable map before arranging service, especially for a new subdivision, annexed property, vacant lot or address near a service boundary.

A helpful related resource for newcomers is MyGallatin’s [local source standards and community information](https://mygallatin.com/about/), which explains how local information should be verified before you rely on it.

Step 1: Check the official maps

Electricity

Gallatin Department of Electricity, commonly called GDE, provides an official service-area map. The department instructs customers with questions about electric-service availability to call 615-452-5152. Its listed office is at 135 Jones Street, Gallatin, Tennessee 37066, with weekday office hours of 7 a.m. to 4 p.m.

Use the map before applying or transferring service. If the address falls outside the displayed GDE area, do not assume the nearest utility is the provider. Ask the electric department or the property’s current owner, landlord or closing representative which company serves the meter.

For a move-in, have the complete service address, apartment or lot number, requested start date and account-holder information available. GDE provides an online application and transfer option through its customer portal.

Water

The City’s water-service layer identifies three service-area labels in the Gallatin-area map: City of Gallatin, Castalian Springs/Bethpage Utility District and White House Utility District.

The map’s service-area data is marked as updated August 12, 2012, so treat it as a starting point rather than a substitute for confirmation on a current transaction. Older GIS data may not reflect every recent annexation, subdivision extension or infrastructure change.

Gallatin Public Utilities handles water service for locations within its system and lists customer-service assistance at 239 Hancock Street, Gallatin, Tennessee 37066, telephone 615-451-5922. The office’s listed weekday hours are 7:30 a.m. to 4:30 p.m., with drive-through service from 8 a.m. to 4 p.m.

If the map points to White House Utility District or Castalian Springs/Bethpage Utility District, contact that district directly rather than opening a Gallatin Public Utilities account.

Sewer and wastewater

The City’s Planning and Codes map includes a sewer-service-area layer. Because the accessible map page does not provide an address-specific result in its text, verify the property with the utility or city office before assuming sewer availability.

This distinction matters for rural properties, newer developments and locations near the edge of city limits. A property may have water service but use a different wastewater arrangement, or it may not have a sewer connection available at the structure. Ask whether the address is connected, whether a tap already exists and which organization bills wastewater service.

Gallatin Public Utilities identifies natural gas, water and wastewater as customer-service areas and lists 615-451-5922 for assistance.

Natural gas

The City’s utility map includes a gas-service-area layer, while Gallatin Public Utilities describes itself as providing natural gas service along with water and sanitary sewer service.

Use the gas layer to identify whether the property is within the mapped area, then confirm availability and connection requirements with Gallatin Public Utilities. Being inside a service area does not necessarily mean that a particular home already has a gas meter or an active connection.

Trash and recycling

Municipal trash service is different from a utility connection. The City of Gallatin’s Environmental Services Department is responsible for residential solid-waste services within the Gallatin city limits. The city offers optional weekly garbage pickup at $21 per container per month, according to its current new-service information.

The city’s Environmental Services map lets residents search an address or street and see a pickup day when service applies. If the location is outside the city limits, the map does not show a pickup day and city trash service is not available.

New city trash customers need an approved compatible container and must submit a service application; purchasing a container does not automatically start pickup. The City lists $65 for a container purchased from the City, although prices and forms should be rechecked before publication or payment.

Gallatin’s Public Works Environmental Services Department lists 641 Long Hollow Pike, Gallatin, Tennessee 37066, and 615-451-5909 for general Public Works contact. Trash-service questions are also directed to 615-452-2147.

Step 2: Match the address to the right office

Before calling, collect:

• Full street address, including unit, lot or building number
• City, ZIP code and subdivision name, if applicable
• Whether you are an owner, renter, builder or property manager
• Requested start or transfer date
• Whether the home is occupied, newly built, vacant or under construction
• Any existing account number, meter number or utility bill

For a purchase or lease, ask the seller, landlord or closing professional for the most recent bills. Use those bills only as clues, because accounts can change and a neighboring property may have a different provider.

Step 3: Prepare to start or transfer service

Once each provider is confirmed:

1. Electric: Apply or transfer with the provider serving the electric meter. For GDE, use its service portal or call 615-452-5152.
2. Water, sewer or gas: Contact the utility identified by the applicable service-area map. Gallatin Public Utilities provides residential service applications and customer-service assistance for its systems.
3. Trash: If the property is inside Gallatin city limits, verify the pickup day, obtain a compatible container and submit the garbage-service application.
4. Keep confirmation numbers: Save applications, start dates, meter information and payment receipts until the first bill arrives.

Do not schedule a utility shutoff or transfer based only on a ZIP code. Service boundaries can cross city-limit, subdivision and water-district lines, and the official map or utility office is the better source for an address-specific decision.

New residents can also use MyGallatin’s [guide to Historic Downtown Gallatin](https://mygallatin.com/things-to-do/gallatin-tennessee-historic-downtown-gallatin-365/) after the practical move-in work is complete.

What to verify before moving in

Recheck the following shortly before your closing or move-in date:

• Provider name for each active service
• Whether the property has an existing meter and connection
• Required deposits, tap fees, application documents and payment methods
• Earliest available start date
• Whether trash service is included, optional or handled by a private hauler
• Whether the address is inside Gallatin city limits
• Whether a recently annexed or newly built property appears correctly on the applicable map

Last verified: August 19, 2026. This guide was checked against City of Gallatin, Gallatin Public Utilities and Gallatin Department of Electricity resources. Because service areas, forms, fees and maps can change, confirm details directly with the responsible provider before relying on them for a move, closing or construction schedule.